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"Placed a time sensitive order-2 weeks later checked the status-learned it hadn't been processed.Reordered & 2 weeks later checked the status-was informed the item was discontinued.A month of waiting for an order that wasn't coming." |
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Date: 7/13/09 |
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"not received, not contacted called to find out item is backordered cancelled order" |
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Date: 6/26/09 |
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"I still have not received theitem, but received an email stating that if I still wanted it, I should let you know - which I did. However, I still have not received an acknowledgement that the item is ordered or when it will be shipped." |
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Date: 6/20/09 |
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"The item we ordered was unavailable, and had been for some time. They accepted the order. Didn't tell me till I contacted them!" |
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Date: 6/17/09 |
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"My order was placed 3 weeks ago and it has still not arrived. I'm considering cancelling the order." |
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Date: 6/11/09 |
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"Quality was fair and the delivery was excellent in terms of timeliness and packaging." |
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Date: 5/17/09 |
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"1. closure for product not flush with opening, contents spill out 2. Not delivered timely, no notification 3. credit card charged higher amount than the invoice, without approval 4. seller has not fixed "error" after 10+ days 5. NEVER use again" |
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Date: 1/17/09 |
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"Item ordered apparently had been discontinued for quite some time, no notification was given, is still listed as available" |
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Date: 10/1/08 |
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"The description was not accurate." |
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Date: 9/29/08 |
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"I have not received the item. It was suppose to ship and arrive within 4 days. Its been 2 weeks." |
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Date: 9/24/08 |
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"quick ship, excellent communication and fair pricing, what more can you ask for?" |
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Date: 7/22/08 |
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"I was unhappy because the price that was displayed and what I was charged was different. When I called they said they would credit my credit card, but I've never heard back. The person I spoke with was rude and acted like it was my fault." |
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Date: 7/19/08 |
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"I had to call to find out product was on back-order, no e-mail notification because they said there system doesnt work with aol!" |
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Date: 7/15/08 |
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"I already had one of the product I purchased, I was so happy to be find another after so many years,the whole transaction was smooth and received promptly and well packaged. I had to contact customer service, they solved my slight problem immediately." |
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Date: 6/12/08 |
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"There was no indication of a backorder, when I called after 10 day, they told me a backorder of 2 weeks existed. All communication has been on my part. Luckily no charges to my credit account. A status update would be nice, before I find another way." |
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Date: 5/12/08 |
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"It took 12 days for them to tell me item backordered after I emailed them. Never emailed me about the status after that. I had to email them. Finally received order 28 days later and charged wrong amount. Poor communication and too long to receive." |
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Date: 4/21/08 |
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"I recieved the items as described. Excellant service and prices on the items I purchased" |
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Date: 1/30/08 |
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"I have yet to receive my order." |
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Date: 1/20/08 |
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"Have yet to receive any corespondence since placeing order over 2 weeks ago." |
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Date: 1/5/08 |
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"Great place to shop on-line, fast shipment. great e-mail up-dates on shipment, thanks" |
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Date: 1/3/08 |
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"Fast service" |
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Date: 12/27/07 |
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"Its hard to rate my service as I discovered the item as backordered. It would help if Shop.com would have told me during my ordering process. I ended up cancelling my order. Not outdoordecor's fault." |
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Date: 12/13/07 |
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"a top rated store with helpful people" |
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Date: 12/9/07 |
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"As of today, Dec 7, 2007, I have not received product. Once it is received I will rate again. thank you c. grady" |
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Date: 12/7/07 |
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"What can I say but thanks! I got what I needed in just a few days at a price lower than all others. Perfect in every way! Thanks Again!" |
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Date: 11/28/07 |
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"very fast and yes, I would buy from them again, the order was originally short but corrected and overnited with no change in original s&h, very satisfied." |
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Date: 10/4/07 |
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"The item I ordered is on back-order, but I didn't receive communication to that effect from either SHOP or the Merchant. There is a note online in the MyAccount area, but I had to go looking for it. Also, no backorder date made available. :-(" |
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Date: 8/13/07 |
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"It took three weeks to get my order. Once I finally got the cast iron Green Man plaque, I was pleased with it. It is just like another I have, excellent quality." |
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Date: 6/22/07 |
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"item arrived earlier than we expected. the price was reasonable and the shipping fees were reasonable. thank you, karen" |
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Date: 6/10/07 |
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"Product is great. Very happy with this store." |
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Date: 5/30/07 |
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"still have not received. I think it takes too long to get here. I was expecting it early last week. everything else was great." |
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Date: 5/28/07 |
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